Invitations & Recall Process

We have introduced MEDLINK, a new streamlined recall system for your long-term health management.

Why MEDLINK?

It consolidates all your long-term health conditions into one easy-to-complete questionnaire, making it simpler and reducing the number of messages you receive from us.

Your experience remains familiar, just with a fresh new look!

Here’s what you can expect:

• You’ll receive a gentle reminder via text message or email usually during your birth month* containing a simple health questionnaire for all your long-term health conditions. We will call or send letters to patients who do not have a mobile or email.
• You complete and return the questionnaire as soon as possible
• A clinician will review your responses and will confirm if there is a need for further action, they’ll get in touch to arrange an appointment.

Below is an example of the simple health questionnaire, which is tailored to your conditions. You can look at the questionnaire in full, by clicking this link:

Breathing Review – Swan Medical Group

*Please note if your birth month is in March, you will be contacted the previous April, i.e. Birthday March 2026 means you will be contacted in April 2025. We also run catch ups if you were missed for another reason.